We need to update your information, please re-register here.

Terms & Conditions and Privacy Policy

Terms & Conditions and Privacy Policy

RETURN POLICIES

  • We do not offer returns – we may offer a replacement on a case by case basis
  • Any issues are to be reported within 3 days after receipt of product, we may then offer a replacement
  • An order can be cancelled up to 24 hours before the order is fulfilled. Once fulfilled, the order cannot be cancelled

PAYMENT & SHIPPING

  • We accept all major credit cards as form of payment
  • The process of a request is within 48 hours – confirmed by an order acknowledgment
  • Shipping costs are on the website for all shipping estimates, the estimates are factored from an Erie, PA location

PRIVACY POLICY

  • All information collected will not be used or sold to any 3rd party for any solicitation. We don’t like spam, so we won’t subject you to it either.

QUESTIONS OR CONCERNS?

Should you have any questions or concerns regarding our policies, please feel free to get in touch with Lisa Schaefer, email: lschaefer@mcshanewelding.com / phone: 1(800)735-3632 x 108

My company has been using lockboxes from McShane Welding for over 6 years now and is very pleased with the product and customer service. The personnel are all friendly and go above and beyond. The boxes are great quality and our clients love them. We couldn’t be more pleased with our working relationship with McShane.

Autumn Simpson

Representative of a nationwide network of local laboratories

Our courier company strongly encourages the use of LabLockers. We have been a customer for over 10 years and no other metal box vendor we tried in the past compares to the quality and customer service we get at McShane. Any business in the courier industry, specifically medical samples, should consider LabLockers.

Rob Johnstone

Priority Express

Our laboratory has been very satisfied with our choice to purchase the ESC-10 for specimen collection and transportation. This product allows us to control the temperature of the sample by offering frozen and ambient storage solutions. McShane Metal Products have always delivered their products on time while consistently offering fair pricing.

Lazer Schlussel

McShane Metal Products, Welding & Fabrication

12 Port Access Road
Erie, PA 16507