- We do not offer returns – we may offer a replacement on a case by case basis
- Any issues are to be reported within 3 days after receipt of product, we may then offer a replacement
- An order can be cancelled up to 24 hours before the order is fulfilled. Once fulfilled, the order cannot be cancelled
PAYMENT & SHIPPING
- We accept all major credit cards as form of payment
- The process of a request is within 48 hours – confirmed by an order acknowledgment
- Shipping costs are on the website for all shipping estimates, the estimates are factored from an Erie, PA location
- All information collected will not be used or sold to any 3rd party for any solicitation. We don’t like spam, so we won’t subject you to it either.
QUESTIONS OR CONCERNS?
Should you have any questions or concerns regarding our policies, please feel free to get in touch with Lisa Schaefer, email: firstname.lastname@example.org / phone: 1(800)735-3632 x 108